Privacy Policy - Kotacar Taxi

Ride History:

  • Trip Details: For your convenience, we keep a comprehensive record of your ride history, including pick-up and drop-off locations, trip duration, and distance traveled. This information is valuable for customer support and record-keeping purposes.
  • Fare Details: We retain details about the fare for each ride, including the cost breakdown. This ensures transparency in billing and allows you to review and reconcile your travel expenses.

Communication Preferences:

  • Notifications: Customize your communication preferences by choosing to receive notifications about promotions, updates, and other relevant information. This allows us to keep you informed without overwhelming you with unnecessary messages.
  • Customer Support Communication: In the event of support requests or inquiries, we may collect and store information exchanged during customer support interactions to assist in resolving issues efficiently.

Marketing and Promotional Activities:

  • Opt-In Marketing: By opting in, you may receive marketing communications and promotional materials from Kotacar Taxi. This includes special offers, discounts, and updates about new features or services.
  • Opt-Out Options: You can opt out of receiving marketing communications at any time by adjusting your preferences in the Kotacar Taxi app or contacting our customer support team. We respect your choices and strive to provide a personalized experience aligned with your preferences.

Third-Party Integrations:

  • Authorized Third-Party Access: In certain instances, we may integrate with third-party services to enhance the functionality of Kotacar Taxi. Your data may be shared with these authorized third parties for specific purposes, such as payment processing or mapping services.
  • Third-Party Privacy Policies: Before using third-party integrations, we recommend reviewing their privacy policies to understand how they handle your data. Kotacar Taxi is not responsible for the privacy practices of third-party services.

Children's Privacy:

  • Age Restrictions: Kotacar Taxi services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware of such data, we will take prompt steps to delete it.

Updates to the Privacy Policy:

  • Policy Revisions: Kotacar Taxi reserves the right to update this privacy policy periodically. When we make significant changes, we will notify you through our app or website and request your consent if required by applicable laws.
  • Review Responsibilities: It is your responsibility to regularly review our privacy policy for any updates or modifications. Continued use of Kotacar Taxi services after such changes implies your acceptance of the revised privacy terms.

Contact Information:

  • Customer Support: If you have questions, concerns, or requests regarding your privacy, you can contact our customer support team through the designated channels provided in the Kotacar Taxi app or on our website.

User Consent:

  • Explicit Consent: By using Kotacar Taxi services, you explicitly consent to the collection, processing, and storage of your personal information as outlined in this privacy policy.
  • Withdrawal of Consent: You have the right to withdraw your consent at any time. To do so, please contact us through the provided channels. However, withdrawing consent may impact the functionality and availability of certain services.

Contact Information